Why Does the NHS Collect Information About You?

The NHS collects information for a variety of reasons:

To Help You

Your doctor and the team of health professionals caring for you keep records about your health and any treatment or care you receive from the NHS. This information will either be written down (manual records), or held on a computer system (electronic records). These records are then used to guide and manage the care you receive.

To Help the NHS

Your information is also used to help the NHS in providing healthcare. It may be used to:

  • Review the care given to patients make sure it is of the highest possible standard;
  • Make sure services are planned to meet patients’ needs in the future;
  • Investigate complaints, legal claims or important incidents;
  • Ensure money is appropriately allocated to the Health Board to pay for services it provides;
  • Check and report on how effective the NHS has been;
  • Make sure that the NHS and its services give value for money.

To Help Others

Your information may be used to help protect and improve the health of other people, and to help create new services in the future.

Under the law, your doctor may have to give information to certain organisations, such as to prevent the outbreak of certain diseases.

Some services need information to support medical research and follow trends in diseases. This makes sure that:

  • Healthcare organisations can plan ahead and provide the right service to the right people;
  • Progress can be made in diagnosing and managing diseases;
  • Drugs can be made more effective for example, by reducing side effects.

How You Can Get Access to Your Own Health Records

If you wish to access the dta we hold for you please complete the Subject Access Request form on this page and return to us.

Freedom of Information Act 2000: Publication Scheme

This is a guide to the Freedom of Information Act 2000 and our Publication Scheme, a more detailed document on the Practice Publication Scheme is available, which we will be pleased to print for you upon request.

The Publication Scheme is a guide on the information that we will routinely make available to the public on the Practice. It is a description on information about our GP’s and the Practice which we will make publicly available. We will not publish personal information about our patients nor will we publish information about certain aspects of our business.

Our commitment to publish information excludes any information which can legitimately withheld under the Freedom of Information Act.

Most of what we provide will be free of charge. When we develop our website, you will be able to download copies of most of our policies, practice and procedure. If we make documents available on the web, then we will not provide you with hard copies free of charge, but will make a charge for doing so.

If your request for information is in excess of what is described as reasonable within the Act, then you will be asked to make a payment for the information. If we do not receive that payment, you will not receive the information you requested.

All requests for information must be submitted to:

The Practice Manager
Penarth Healthcare Partnership
Stanwell Road
CF64 3XE

In addition to information under the Publication Scheme, you are also entitled to request information about the Practice under the NHS Openness Code 1995. The Freedom of Information Act recognises that you have the right to know how public services are organised and run, how much they cost and how decisions are made. There are certain exemptions on the type of information which can be released. If we do not release information to you, we will explain why we have withheld it.

You are also entitled to access your clinical records under the Data Protection Act. If you wish to access information under this legislation, please contact The Practice Manager.

The information we hold is grouped into the following:

Who We Are

Details of the practice, organisational structures, key personnel, names of GP Partners, relevant medical and managerial staff and a full list of services offered and provided.

Our Services

The range of services we provide under contract to the NHS.

Financial Information

The practice receives the majority of its funding from Cardiff & Vale University Health Board for the provision of patient healthcare services to our patients within our catchment area. We also receive funding for providing direct services to Cardiff & Vale University Health Board. The Practice also receives income from treating patients for non NHS services.

Policies & Procedures

The practice will classify and publish details of its financial, personnel and health and safety policies and procedures.

The practice is continuing to develop systems for managing governance issues. We have named individuals who have specific responsibilities both clinical and non-clinical.